Studio 9 Ltd Privacy Policy

At Studio 9 Ltd, we are committed to maintaining the trust of our customers and those who visit our website. The security of your personal information is a priority to us and we wanted to assure you that it is in safe hands. We will not share, sell or trade your personal details with other companies for marketing purposes – it’s just not our style!

You can find out more by reading our privacy policy which explains when and why we collect your personal information, how we use it and how we keep it secure.

Collection and Use of Personal Information

The term ‘personal information’ is used when referring to any information that may be used to identify you, such as, your name, title, phone number, date of birth, email address, or mailing address. The majority of people will navigate studio9ltd.com without disclosing any personal information to use, although there are some cases whereby this is not the case. On occasion we may use products to analyse traffic to the website in order to understand our visitors' needs, however, when analysing these statistics, we only collect anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address.

There are some activities on our site that require you to be registered. We kindly request that minor's (under the age of 16) do not register / purchase goods from this site.

As part of the registration process, we collect your personal information. We then use that information for a couple of reasons:

  • to provide goods and services to you
  • to manage any registered account(s) that you hold with us
  • to contact you if we need to obtain or provide additional information;
  • to contact you electronically about promotional offers and products and services which we think may interest you (with your agreement).

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Links to Other Websites

Our website contains links to information on other web sites. As we do not have control of these websites, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy. If you have questions about how another site uses your information, you'll need to check that site's privacy statement using the links below -

Etsy https://www.etsy.com/uk/legal/privacy/

Notonthehighstreet.com https://www.notonthehighstreet.com/about/privacy

Shopify https://www.weebly.com/privacy_mobile.php

Paypal https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Types of data we collect…

Cookies

This website and the partner websites that we sell through use cookies to collect information. A cookie is a small text file containing information that a website transfers to your computer's hard disk for record-keeping purposes. A cookie does not give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies, but if you are unsure, consult your browser's manual or online help. If you wish to disable cookies, you can do so in your website browser. You can still view the publicly available information on our web site with cookies disabled.

Consumer Information

When you purchase a product, your name, address, email and contact number will be stored online, either by Etsy, notonthehighstreet.com, Shopify or Paypal.  All of these third parties are fully GDPR compliant, and be assured that your details are safe.  I will only ever use your contact details for the purpose you provided them to me for – either to post a product out to you or to contact you relating to an order you have placed / are hoping to place.

Your details will be downloaded on my computer, however all downloads will be deleted periodically.  Any paper copies of your details will be destroyed securely immediately after use (eg order sheets)

Updating Your Personal Information and Unsubscribing

You are entitled to view, amend or delete the personal information that we hold. You can do this by emailing your request to hello@studio9ltd.com.

By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. If we do make changes to our Privacy Policy, we will publish them on this page.

Contact Us

If you have any questions or would like further information,  please contact us via email at hello@studio9ltd.com or by mail Studio 9 Ltd, 9 Arnolds Yard, Altrincham, Cheshire, WA14 4DL, UK